Frequent questions

How to buy?

To be able to buy in the www.elbauldelpecado.com store, it will not be necessary to register, you just have to follow the purchase steps and fill out the shipping form, so the user will not have to enter all the data in future purchases. If you wish, you can also make your purchase without having to register in the section (purchase as a guest).

The User will add as many items as they wish to their shopping cart.

Next, you will validate these steps and the shipping address will be requested.

The price includes shipping fees?

We offer free shipping costs for orders over €50 only in the Peninsula. Free shipping costs for the Canary Islands, Balearic Islands, Ceuta and Melilla are for orders over €99.

For lower orders, shipping costs will depend on the province to which the package is sent. For international orders request information.

How long does delivery take?

Once you have paid for the product, we will ship it by transport within 2/3 business days from the date of receipt of the order. In the Canary Islands, the delivery of the package takes between 7/10 days.

What guarantees do they offer?

Transportation guarantee: All our shipments travel covered by insurance of 100% of the value of the merchandise. Remember that you have 24 hours to make a claim if your order has suffered damage caused by transport. If you have any other questions, please feel free to email us at elbauldelpecado@gmail.com

Product Warranty: The warranty only covers defects caused by manufacturing.
To enjoy the product warranty, you need the purchase invoice.

Remember that textile products are hygienic products that cannot be returned once unpacked.

No claims will be accepted after 24 hours of receipt of the merchandise, except those derived from manufacturing errors.

What do I do if I have a complaint?

At www.elbauldelpecado.com, we continually work for you, improving our service systems, streamlining delivery and allowing you to enjoy our erotic articles. Therefore, we ask that in the event of any eventuality, do not hesitate to send us your complaint through the contact form or write to the address elbauldelpecado@gmail.com .